Refund and Returns Policy

Last Updated: January 2026

This Refund & Delivery Policy applies to all purchases made on By7800. By completing an order on our website, you acknowledge and agree to the terms outlined below.

Our services are currently offered exclusively to customers located in Afghanistan.

1. Digital Product Delivery

All products sold on By7800 are digital products. No physical goods are shipped.

Delivery Methods

Depending on the product, delivery may occur via:

• Instant activation on your By7800 account
• Display of codes or keys on the website dashboard
• Email delivery to the registered email address
• Direct top-up or in-game credit transfer

Most deliveries are instant or near-instant after payment confirmation.

2. Delivery Time Disclaimer

While we aim for immediate delivery, delays may occur due to:

• Blockchain network congestion
• Incorrect payment amount or transaction details
• Temporary supplier or system issues
• Maintenance or force majeure events

By7800 is not responsible for delays caused by factors beyond our control.

3. No Refund Policy (Important)

Due to the nature of digital goods and cryptocurrency payments:

• All sales are final
• No refunds, returns, or exchanges are provided once delivery is completed
• Completed blockchain transactions are irreversible

This policy applies to:

• In-game currencies
• Gift cards
• Digital game licenses / CD keys
• Digital services
• WordPress themes, plugins, and downloadable products

4. Exceptions

Refunds or replacements may be considered only under the following conditions:

• The product was not delivered
• The delivered code or key is invalid or unusable

All exception requests are subject to:

• Internal verification
• Proof of purchase
• Supplier confirmation

If approved, By7800 may choose to:

• Replace the product
• Re-deliver the product

⚠️ Refunds are issued at our sole discretion and are not guaranteed.

5. User Responsibility

You are responsible for:

• Providing accurate account and contact information
• Sending the exact cryptocurrency amount to the correct wallet address
• Verifying compatibility (region, platform, game account) before purchase

By7800 is not responsible for errors caused by:

• Incorrect wallet address usage
• Wrong product selection
• Incompatible game accounts or regions

6. Fraud & Abuse Prevention

Any attempt to:

• Reverse blockchain payments
• Abuse refund requests
• Misuse digital products

May result in:

• Order cancellation
• Account suspension or permanent ban
• Refusal of future service

7. Support & Issue Resolution

If you experience a delivery issue, you must contact support within a reasonable time after purchase using the official support channels provided on the website.

Delayed reports may not be eligible for investigation.

8. Policy Changes

By7800 reserves the right to update this policy at any time.

Continued use of the website constitutes acceptance of the updated policy.

By completing a purchase on By7800, you confirm that you have read, understood, and agreed to this Refund & Delivery Policy.