Last Updated: October 2025

Thank you for shopping at BY7800.
This Shipping Policy outlines how orders are processed, shipped, and delivered.
We operate globally, partnering with trusted logistics providers to ensure every order arrives safely and efficiently.

---

1. Order Processing Time

• All orders are processed within 2–5 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Custom or made-to-order BY7800 pieces (such as branded prints) may require additional processing time (typically 7–10 days).

---

2. Shipping Locations

We ship worldwide, including:

• Europe

• Middle East (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain)

• North America (US)

If your location is not listed during checkout, please contact contact@by7800.com for assistance.

---

3. Shipping Methods & Estimated Delivery Times

Please note: Delivery times may vary depending on your location, customs clearance, and courier delays.

---

4. Shipping Fees

• Shipping rates are calculated at checkout based on weight, destination, and selected courier.

• Free shipping may be offered during promotions or above certain order values.

• Customs duties or import taxes are not included in the product price and must be paid by the customer (if applicable in your country).

---

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a direct link to track your shipment in real time.
If you do not receive this within 5 business days, contact contact@by7800.com with your order number.

---

6. Customs, Duties & Taxes

All international orders may be subject to customs duties and import taxes once the shipment reaches your country.
BY7800 is not responsible for these charges — they are the responsibility of the customer.
Customs policies vary by region; please contact your local customs office for more details.

---

7. Delivery Issues

If your package:

• Arrives damaged → contact contact@by7800.com within 48 hours with photos.

• Is lost in transit → we will coordinate with the courier to initiate an investigation.

• Cannot be delivered due to an incorrect address → the customer is responsible for reshipping costs.

We always aim to ensure a positive resolution for every case.

---

8. Split Shipments

If your order includes multiple items, they may be shipped separately from different warehouses or partners to ensure faster delivery.
You will receive separate tracking numbers for each shipment.

---

9. Delays & Force Majeure

BY7800 is not responsible for shipping delays caused by:

• Customs clearance

• Natural disasters

• Strikes or courier disruptions

• Global or regional crises (e.g., pandemics, conflicts)

We will keep you informed if any significant delay occurs.

---

10. Contact Us

For all shipping inquiries:
📧 contact@by7800.com
🏢 BY7800 FZCO
Dubai Silicon Oasis, Dubai, UAE

---

✨ In short:
We ship globally with trusted couriers.
Every BY7800 order is handled with care, precision, and attention — just like our designs.