Privacy Policy

Last Updated: October 2025

At BY7800, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website [by7800.com], purchase our products, or engage with our services.

1. Information We Collect

We may collect and process the following types of data:

  • Personal Identification Data: your name, email address, phone number, and shipping/billing address.

  • Payment Information: billing details processed securely through third-party providers (e.g., Stripe, PayPal, Shopify Payments).

  • Technical Data: IP address, browser type, operating system, and browsing activity via cookies.

  • Marketing & Communication Preferences: your consent to receive newsletters or promotional messages.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate regarding your purchases or customer support requests

  • Improve our website and user experience

  • Send marketing content (only if you’ve opted-in)

  • Comply with legal obligations (tax, fraud prevention, etc.)

3. Legal Basis for Processing (GDPR Compliance)

We process your data under the following lawful bases:

  • Performance of a Contract: to complete your purchase.

  • Legitimate Interest: to improve our service and user experience.

  • Consent: for marketing and cookie tracking.

  • Legal Obligation: for record keeping and accounting.

4. Sharing of Information

We do not sell or rent your data.
We only share necessary information with trusted partners for order processing and logistics:

  • Payment processors (e.g., Stripe, PayPal, NowPayments)

  • Shipping carriers (e.g., DHL, FedEx)

  • IT and website hosting providers

  • Analytics and marketing platforms (e.g., Google Analytics, Meta Pixel)

All partners comply with data protection regulations.

5. International Data Transfers

If you are located outside the country where our servers are based, please note that your data may be transferred internationally (e.g., EU → UAE or US).
We ensure that all transfers meet GDPR-compliant standards, including Standard Contractual Clauses.

6. Data Retention

We retain your information only as long as necessary for the purposes described above, or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

7. Your Data Protection Rights

Depending on your location (EU, UK, Türkiye, or other), you have the following rights:

  • Right to access your data

  • Right to rectification (correcting inaccurate data)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to marketing or automated decisions

You can exercise these rights by emailing us at: privacy@by7800.com

8. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance user experience, analyze site performance, and deliver personalized ads.
You may disable cookies in your browser settings or reject optional ones via our Cookie Banner.

(A full Cookie Policy is provided separately.)

9. Security Measures

We apply appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Examples:

  • SSL encryption for all transactions

  • Limited internal access to customer data

  • Secure payment gateways

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our services are not directed to individuals under 16 years of age.
We do not knowingly collect personal information from minors.

12. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📧 contact@by7800.com
🏢 BY7800 FZCO
Dubai Silicon Oasis, Dubai, UAE
Registered under UAE Free Zone Trade Regulations

13. Policy Updates

We may update this policy from time to time to reflect changes in our practices.
Any updates will be posted here with the “Last Updated” date revised accordingly.

✨ Summary in short:
Your data is safe, private, and used only to make your BY7800 experience better.
We never sell or misuse it — your privacy is part of our brand integrity.

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