Need Assistance? We've Got You Covered.
Whether you need help with an order, have questions about our digital products, or require support with a code, our team is ready to assist you.
Check our FAQ for quick answers — or send us a message and we’ll get back to you shortly.
Note: We reply to all inquiries within 24 hours — often much sooner.
For urgent order issues, please include your Order Number.
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Frequently Asked Questions (FAQs)
What is By7800?
By7800 is a digital platform offering in-game currencies, digital games, gift cards, and selected digital services with fast delivery and cryptocurrency payments.
Is By7800 available outside Afghanistan?
No. By7800 currently provides services exclusively to users located in Afghanistan.
What payment methods do you accept?
We accept cryptocurrency payments only. All transactions are processed on secure public blockchains.
Are cryptocurrency payments refundable?
No. Due to the nature of digital products and blockchain transactions, all sales are final once payment is confirmed.
How fast is product delivery?
Most products are delivered instantly or within a few minutes after payment confirmation.
How will I receive my product?
Your product may be delivered via your By7800 account dashboard, on-screen code display, email, or direct in-game top-up, depending on the item.
What should I do if my order is not delivered?
Please contact our support team through the official channels and provide your Order ID and transaction hash (TXID).
Are you affiliated with PUBG, Riot Games, or Steam?
No. By7800 is an independent platform and is not affiliated with or endorsed by any game publisher or platform.
Can my game account be banned for using By7800?
By7800 provides legitimate digital products, but game publishers control their own platforms. We are not responsible for third-party actions such as bans or restrictions.